Payments will appear on your credit card statement as "Advanced Marine Services" or "Paypal BPG Advanced"
Your satisfaction is guaranteed! Warranty of all items sold are covered by the manufacturer. Manufacturer warranties vary in length. While most are 1 year, there are exceptions and could be as little as 30 days. Items returned for warranty service are subject to return service to the manufacturer of the item for determination of warranty coverage. You will be notified of the manufacturers decision by email as soon as it is received, please keep in mind that this may take up to 45 days in extreme cases, but this is not the norm. Upon a favorable decision, your item will be replaced or refunded. Please keep in mind that if you send back a starter and it is full of water, it will not be covered under warranty. Also keep in mind that a warranty covers manufacturer defects, your boat sinking (filling up with water like a bathtub) on the trailer because your drain hole became obstructed and it rained for 2 days straight is not a manufacturer’s defect.
Used parts are sold "AS IS" with no warranty, we do closely inspect our used inventory and will not ship anything that is marginal. Please call us if you have any questions or concerns. Part numbers frequently supersede and the product of the superseded part number may vary from the original. With our used parts inventory, we supersede all our used part numbers to the most recent part number and 99% of the time, the part will work for you.
By accepting all these Terms and Conditions through the use of this Site, you confirm that you are 18 years of age or older. If you are under 18 but at least 13, you may use this Site only under the direction of a legal guardian who agrees to be held responsible by these Terms and Conditions. These responsibilities include all financial charges and legal liability that she/he may incur. If you do not agree to these Terms and Conditions, please do not use this site. Providing any inaccurate information may constitute a breach of the Terms and Conditions. You agree to pay for and accept the item by confirming your purchase at the end of the checkout process.
This Site is provided by Advanced Marine Services, LLC as a service to our customers. Using this site constitutes your unconditional agreement to the following terms and conditions (the "Terms and Conditions"). Advanced Marine Services, LLC reserves the right to change or modify these Terms and Conditions at any time without prior notice to you. For this reason, please review these Terms of Service periodically.
You should assume all materials (including text, images, illustrations, icons, designs, etc.) that are part of this site are intended only for personal, non-commercial use. All software used on this Site is the property of Advanced Marine Services, LLC or its suppliers and protected by U.S. and international copyright laws.
Users are permitted not to violate or attempt to violate the security of the site, including, without limitation, (a) accessing data not purposed for such user or logging onto the server which the user has not been authorized; (b) attempt to explore the weakness of a system or network or to commit a breach in security or authentication without proper authorization; (c) attempting to interfere with service to any customer, host or network, including: submitting a virus to the site, overloading, spamming, or crashing; (d) or do not send unsolicited emails (promotions and/or advertising of services or products. Advanced Marine Services, LLC will look into occurrences that may be of such violations and may involve law enforcement authorities in pursuing criminal actions against those violators. You agree to use any software or device that would interfere with the structure of this site or the activity being conducted on this site.
Please note there may be orders that we are unable to process and must cancel. We may refuse or cancel any order and reserve this right solely at our discretion. Some of the situations that may result in the cancellation of your order include: quantity, inaccuracies in pricing or errors in the listed information, or problems with your payment acceptance. Please note that we may require additional information before processing any order. We will contact you via email if any portion of your order has been canceled or if we need additional information to process the order. If your credit card has been charged and the order is canceled due to discontinuation or lack of availability of a part, we will refund the amount charged.
While we do have a large parts inventory, we may not have every part in stock. The order usually takes 1-3 business days to process before shipping. You will receive an email confirmation when the order has been shipped.
We are not responsible for incorrect ordering of items due to the listing of incorrect information.
We understand certain situations may arise where an order or parts off an order need to be canceled. Advanced Marine Services, LLC and BoatPartGuys.com work extremely hard to fill orders in the shortest amount of time possible. Therefore, we ask that you notify us as soon as possible by sending an email to firstname.lastname@example.org or and also call us at 1-407-498-5142 if you don't get an email response. You will be given an ORDER CANCELLATION CONFIRMATION NUMBER. All orders canceled may be subject to a 20% restocking fee based on the specific parts ordered and the point in time of the order process. This fee is based on 20% of the merchandise value plus applicable freight. We will work hard to accommodate all customer needs, however, if the order has already entered the shipping process (either from our supplier to us or from us to you) to us or you then it will be subject to these fees. These fees may vary depending on the originating supplier. If you tell us you cancelled an order and don't have the confirmation number and we have no record of you calling, you will be liable for 20% plus freight order cancellation fee. We unfortunately have to do this because of the number of customers that suddenly decide they don't want the part that they ordered and tell us they have canceled the order when they never did. This practice incurs a great deal of time and expense.
Returns are accepted within 14 days. Freight is not refundable. Returned items are subject to a 20% restocking fee plus return freight to the manufacturer. ECU's and electrical parts are not returnable. Items not in the factory sealed packaging are not returnable. Returns due to the fact that you ordered the wrong part will have restocking fees and return shipping charges applied (with no exceptions), with the original freight charges not being refundable. Be very careful to ensure you ordered the correct part, do not rely on someone else giving you a part number assuming it's correct, do not rely on us as we are not the person repairing your motor, we will assist but not guarantee that we can give you the correct part numbers. You will be refunded when we receive credit from the manufacturer. You must call us for an RMA.
We try to provide accurate product and pricing information; however, typographical errors may occur. Advanced Marine Services, LLC and CheapMercuryParts.com will not confirm the price of the item until after the order has been submitted. If the item has been listed with incorrect pricing or the wrong information due to an error, we have the right, at our sole discretion, to cancel any and all orders placed for that particular product. We will contact you via email to notify you of this error and inform you of the correction. We also can't always keep up with manufacturer pricing, as it is changed on a daily basis and we have over 500,000 different part numbers in our database. If there is a pricing issue, you will be notified and given the option of paying the difference in price or your payment will be refunded.
Use of and browsing through the Site is done solely at the user's own risk. Neither Advanced Marine Services, LLC nor any other party involved in creating, producing or delivering the site shall be liable for any direct, secondary, substantial, roundabout or disciplinary damages arising out of your access to, or use of, or browsing the site, or downloading any materials, data, text, images, video or audio from the site, including, without limitation, damage to, or viruses that may infect, your computer equipment or other property as a result there of.
Unauthorized use of the materials is prohibited and is a violation of the rights of Advanced Marine Services, LLC and/or third parties, including, without limitation, under copyright laws, trademark laws, the laws of publicity and privacy.